AI Assistant
Answers from your documents — and only yours.
Staff ask questions in plain language — “what is the escalation process for X?” — and the assistant answers from the documents your organisation has approved and published, pointing back at the source. It does not improvise: when the approved material does not contain an answer, it says so rather than inventing one.
The assistant's knowledge is strictly your own. It is scoped to your organisation's content before retrieval even begins, so no answer, suggestion or ranking is ever informed by another organisation's material.
What it does
Grounded answers
Responses come from your approved documents, with the source attached.
Honest limits
No approved source, no answer — the assistant does not fill gaps with guesses.
Organisation-scoped knowledge
Retrieval is confined to your own content before ranking, not filtered afterwards.
Administrator-controlled corpus
Your administrators decide which published documents the assistant may draw on.
Works well with
Documents & Policies
A controlled library for policies and operational documents — versioned, targeted to the staff they apply to, and tracked from publication to reading.
Explore Documents & PoliciesCommunications
Notices, live operational updates and curated reference content — targeted, read-tracked, and kept in the same place staff already work.
Explore CommunicationsSee AI Assistant in a demonstration.
Real screens, your questions, and honest answers about fit.